How Citi ThankYou Points Work and How to Get the Most From Them

Learn how to earn and redeem Citi ThankYou Points. Discover the best strategies to maximize your rewards and enjoy exclusive travel perks.

Kay · · 11 min read · Updated
Decoding Citi ThankYou Points: A Comprehensive Guide

Key Points

  • Citi ThankYou Rewards transfers to 20 partners, 15 airlines and 5 hotel programs, strongest on international carriers like Turkish, Flying Blue and Cathay. American AAdvantage and JetBlue are the only U.S. airlines.
  • The Citi Trifecta of Strata Premier, Custom Cash, and Double Cash covers 3x category spend, 5x rotating spend, and a 2x floor on everything else; Citi stopped accepting Custom Cash applications on May 28, 2026.
  • Citi's partner listing shows Strata Elite, Strata Premier and Prestige cardmembers getting 1,000 Qatar Airways Avios per 1,000 points, and Custom Cash and Double Cash cardmembers getting 700. Citi stopped accepting Custom Cash applications on May 28, 2026.
In this article
  1. How Citi ThankYou Rewards Compares to Chase and Amex
  2. The Four Cards That Earn Citi ThankYou Points
  3. Transfer Partners Worth Knowing
  4. The Redemption Floor: Pay With Points
  5. The Citi Trifecta: Strata Premier + Custom Cash + Double Cash
  6. Where Citi ThankYou Rewards Falls Short
  7. When Citi ThankYou Rewards Is the Right Program

Citi ThankYou Rewards is the points program most people overlook when they're choosing a flexible rewards currency, and that's mostly because the other two get all the airtime. Chase Ultimate Rewards has the deepest transfer-partner bench. American Express Membership Rewards has the widest. Citi sits in third place by reputation, but the program has a small set of transfer sweet spots, a stronger-than-it-looks earning lineup, and one specific three-card combination that I think is the most efficient flat-fee setup in the entire flexible-points category. If your wallet leans Citi, or you're thinking about adding one of the Citi ThankYou Points cards to a Chase or Amex stack, this is the program walk-through I wish someone had handed me when I started.

I'll cover how Citi ThankYou Points actually work, which four cards earn them, where the transfer partners are worth using and where they aren't, what the points are worth as a redemption floor, and the canonical Citi Trifecta wallet build that pulls all four cards' strengths together. I'll also tell you where Citi falls short, because the program has real gaps you should know about before you commit to it.

How Citi ThankYou Rewards Compares to Chase and Amex

Quick orientation. Chase Ultimate Rewards transfers 1:1 to a strong stable of fourteen partners that includes United, Southwest, Air Canada Aeroplan, IHG, and Marriott. Hyatt is the exception: as of October 1, 2026, Sapphire Preferred, Ink Business Preferred, Ink Plus and Corporate Flex points transfer to World of Hyatt at 4:3, so 1,000 points become 750. Amex Membership Rewards transfers 1:1 to roughly nineteen partners spanning Delta, ANA, Air France/KLM Flying Blue, Avianca, Cathay, Singapore, and Virgin Atlantic, plus hotel partners like Hilton and Marriott. Citi ThankYou Rewards transfers to 20 partners, 15 airlines and 5 hotel programs. Two of the airlines are U.S. carriers: American AAdvantage and JetBlue TrueBlue. There is no United, Delta, Southwest or Alaska.

That last bit is the headline weakness, and it's a real one. If most of your award travel is domestic, Citi is not the program you want to anchor your wallet around. But Citi covers international award travel in a way that's surprisingly competitive. Flying Blue, Avianca LifeMiles, Cathay Asia Miles, Singapore KrisFlyer, Turkish Miles and Smiles, and Virgin Atlantic Flying Club are all Citi partners, and a few of them are sweet-spot programs that points enthusiasts use deliberately for specific routes. I'll get to two of those later in the worked examples.

The Four Cards That Earn Citi ThankYou Points

Citi has consolidated its consumer rewards lineup around four cards. Each one earns a different way, and the cards are designed to slot together rather than compete with each other.

Citi Strata Premier (Recently Rebranded From Citi Premier)

The category-spend workhorse. Citi rebranded the Premier as the Strata Premier and bumped up the earning structure in the process. The card earns 10 points per dollar on hotels, car rentals and attractions booked through Citi Travel, and 3 points per dollar at restaurants, supermarkets, gas stations and EV charging, air travel, and other hotels booked anywhere else. The $95 annual fee hasn't moved, and the card now includes a $100 hotel credit, once per calendar year, on a single stay of $500 or more booked through the Citi travel portal, which functionally offsets the fee for anyone who books even one mid-priced hotel stay through Citi per year.

The 3x rate on supermarkets and gas is what makes this card unusual. Most premium cards in the $95-fee tier earn 2x or 3x on dining and travel but drop to 1x on supermarkets and gas. Strata Premier covers all five major spend categories at 3x, and 10x on hotels, car rentals and attractions booked through Citi Travel, which means it carries more of the wallet than the Sapphire Preferred or Venture on supermarket and gas spend. For a household that spends $800 per month on groceries plus $250 on gas, that's an extra 25,200 points per year versus a 1x card on those two categories alone.

Citi Custom Cash

The 5% rotating category card, except it doesn't rotate. Custom Cash earns 5% back on your highest-spend eligible category each billing cycle, capped at $500 in spend per cycle. Citi stopped accepting applications for the Custom Cash on May 28, 2026, so this only applies if you already hold one. Eligible categories include restaurants, gas stations, grocery stores, select travel, select transit, select streaming, drugstores, home improvement stores, fitness clubs, and live entertainment. You don't pick the category; the card auto-applies the 5% rate to whichever eligible category you spent the most in that cycle.

The cap is $500 per billing cycle, which works out to $25 in rewards per cycle or $300 per year per card. The $500 fills up fast at any one of those categories, but the auto-selection makes the card effectively impossible to mis-use. If your spend pattern shifts between dining one month and travel the next, the card just follows. There's no annual fee.

The catch most people miss: Custom Cash earns ThankYou Points, branded as cash back at the 1 cent per point default, and the points can transfer to airline and hotel partners. Custom Cash cardmembers get a reduced rate: Citi's partner listing shows them getting 700 Qatar Airways Avios per 1,000 points, where Strata Elite, Strata Premier and Prestige cardmembers get 1,000. Citi's terms say redemption rates may vary depending on the card account you have.

Citi Double Cash

The non-bonus-spend floor. Double Cash earns 2% back on every purchase, structured as 1% when you buy and 1% when you pay. The card is branded as cash back, but like Custom Cash, the points are ThankYou Points underneath and Double Cash cardmembers get a reduced transfer rate too: Citi's partner listing puts them in the same 1,000 points to 700 Qatar Airways Avios group as Custom Cash. No annual fee, no categories to track, no caps.

The strategic role is what gets missed when people review this card alone. Double Cash sets a 2x floor on every dollar you spend that doesn't fall into a Strata Premier 3x category or a Custom Cash 5% category. Without a 2% floor card, your non-bonus spend earns 1x. With Double Cash, it earns 2x. Across a year of meaningful spend, that's the difference between a wallet that earns roughly 60,000 ThankYou Points and one that earns roughly 90,000. The 30,000-point gap is what makes the trifecta math work.

Citi Rewards+

The quietest of the four, and the one that punches above its weight if you redeem in small chunks. Rewards+ has two distinct features. First, it rounds every purchase up to the nearest 10 points. At the base 1x rate a $3 coffee earns 10 points instead of 3, and a $42 dinner earns 50 instead of 42. The round-up applies per purchase, so it is worth most on small transactions. Second, it gives you a 10% points rebate on the first 100,000 points you redeem each year, capped at 10,000 points rebated annually.

The 10% rebate is the headline. If you redeem 100,000 ThankYou Points through any redemption method (transfer, travel portal, cash back), you get 10,000 of those points refunded to your account. That's effectively a 10% bonus on the value of any redemption, which compounds with whatever you got out of the underlying redemption itself. No annual fee.

Transfer Partners Worth Knowing

Citi transfers to most partners at 1:1, and most transfers complete within minutes to a few hours. Five partners are not 1:1, and the differences are large enough to check before you move anything: Preferred Hotels & Resorts gives 2,000 I Prefer points per 1,000 ThankYou Points and Choice Privileges gives 1,500, while Emirates Skywards gives 800, ALL Accor 500, and Leaders Club just 200. The partner lineup, read from Citi's Points Transfer listing on October 9, 2026:

Airlines (15): AAdvantage Program, Air France/KLM Flying Blue, Avianca LifeMiles, Cathay Pacific Asia Miles, Emirates Skywards, Etihad Guest, EVA Air Infinity MileageLands, JAL Mileage Bank, JetBlue TrueBlue, Qantas Frequent Flyer, Qatar Airways Privilege Club, Singapore Airlines KrisFlyer, Thai Royal Orchid Plus, Turkish Miles and Smiles, and Virgin Atlantic Flying Club with Virgin Red, which Citi lists as one entry.

Hotels (5): ALL Accor, Choice Privileges, Leaders Club, Preferred Hotels & Resorts, Wyndham Rewards.

Two sweet-spot examples that come up often:

Turkish Miles and Smiles for domestic United flights. Turkish charges 10,000 miles round-trip in economy for any United-operated domestic flight under 2,500 miles, and 15,000 for flights between 2,500 and 5,000 miles. A $400 cash flight from New York to Los Angeles books for 15,000 Turkish miles transferred from Citi. At a 1:1 transfer ratio, that's 15,000 ThankYou Points to save $400 cash, or about 2.7 cents per point. Booking Turkish is annoying because their website is finicky and the call center is often the only path, but the rate is genuinely best-in-class for domestic United routes.

Choice Privileges for off-the-beaten-path hotel stays. Choice runs a portfolio that includes Cambria, Ascend Collection, Radisson, and a few European all-inclusive properties, and award rates at the high end of the portfolio are often 35,000 to 50,000 points for properties that cash-price at $250 to $400 per night. Choice is one of the two partners where the standing rate already beats 1:1: Citi's listing shows 1,000 ThankYou Points becoming 1,500 Choice points. Citi has run richer promotional rates on top of that in the past, though none is live on its listing today, so treat the 4 to 5 cents per point a high-end Cambria stay can reach as a best case rather than the norm.

The Redemption Floor: Pay With Points

If you don't want to deal with transfer partners, Citi's Pay With Points option through the Citi travel portal redeems ThankYou Points at 1 cent per point on travel bookings (flights, hotels, car rentals). That's the value floor for the points and it's a real one. You can also redeem for statement credit, gift cards, and merchandise, but those typically come in below 1 cent per point and aren't worth using over Pay With Points or transfer.

The 1 cent floor matters because it means even a worst-case redemption recovers the points' face value. Transfer to a partner is where the upside lives, but the floor exists if you can't find an award booking that works.

The Citi Trifecta: Strata Premier + Custom Cash + Double Cash

This is the wallet build the program is engineered for. Here's how it plays.

Strata Premier covers your 3x categories: dining, supermarkets, gas, air travel, hotels, plus 10x on hotels, car rentals and attractions booked through Citi Travel. Annual fee $95, offset by the $100 hotel credit if you use it.

Custom Cash covers your 5x rotating category, which in practice is whichever eligible category you spent the most in that billing cycle. (The Custom Cash has been closed to new applicants since May 28, 2026.) For most households this lands on supermarkets or dining the majority of months. Annual fee $0.

Double Cash covers everything else at 2x. Annual fee $0.

Total annual fees: $95 if you don't use the Strata Premier hotel credit, $0 net if you do. Three cards, two of them no-fee, one of them functionally no-fee.

The earning math on $40,000 of annual spend, distributed across the categories that match the cards' structures: roughly 95,000 to 110,000 ThankYou Points per year, transferable to all the airline and hotel partners listed above. Add Rewards+ as a fourth card for the 10% redemption rebate and the round-up, and you can push effective earning to 105,000-120,000 points per year on the same spend. The Rewards+ adds no annual fee, so the math only improves.

The reason this trifecta works better than most flexible-points stacks is that the Strata Premier earns 3x on five categories instead of two or three. There's almost no household spend that doesn't earn at least 2x somewhere in the build. The only routinely-missed category is travel through OTAs that don't code as "air travel" or "hotels" with the Strata Premier, which is rare.

Where Citi ThankYou Rewards Falls Short

A few honest gaps to surface before you decide:

Thin domestic airline coverage. American AAdvantage closed Citi's biggest gap, but beyond American the only U.S. carrier is JetBlue, whose award chart is fine and whose route network is regional. If you fly United, Delta, Southwest or Alaska domestically and you want to redeem flexible points for those flights, Citi is not your program. Chase has United and Southwest. Amex has Delta and JetBlue.

Points expire on certain card closures. ThankYou Points earned on cards that have been closed for 60 days are forfeited unless you have another active ThankYou-earning card on your account. The fix is straightforward (keep at least one ThankYou card open, even if it's a no-fee Double Cash), but you have to know about it.

Reduced transfer rate on Custom Cash and Double Cash. Citi's Points Transfer terms let Custom Cash and Double Cash cardmembers transfer points, but Citi's partner listing shows them getting 700 Qatar Airways Avios per 1,000 points, while Strata Elite, Strata Premier and Prestige cardmembers get 1,000. (The Custom Cash has been closed to new applicants since May 28, 2026.) If you only carry Custom Cash and Double Cash, your transfers are worth less.

No Hyatt. Citi's five hotel partners (ALL Accor, Choice Privileges, Leaders Club, Preferred Hotels & Resorts, Wyndham) outnumber Chase's three (Hyatt, IHG, Marriott) and Amex's three (Hilton, Marriott, Choice), but Hyatt is the biggest hotel sweet spot in the flexible-points world and Citi doesn't have it.

When Citi ThankYou Rewards Is the Right Program

Citi ThankYou is the right anchor for your wallet if your award travel skews international, especially to Europe (Flying Blue), Asia (Cathay, Singapore), Latin America (Avianca), and the Middle East (Turkish, Qatar, Etihad). Citi is also the right program if you want to optimize earning across supermarkets, gas, and dining at 3x with a single card and you don't want to juggle four cards to cover those categories. The Strata Premier alone outperforms most $95-fee flagships on grocery and gas spend by a wide margin.

It's the wrong program if your travel is mostly domestic, or if you want Hyatt redemptions, or if you only plan to carry the cash-back cards, which get a reduced transfer rate.

The Citi Trifecta is the most efficient three-card flexible-points build I know of when you weigh annual fees against earning rates. If the international transfer-partner lineup matches your travel patterns, this is the program to build around.

Updated October 19, 2026: Citi ThankYou Points.

Sources

  1. Chase newsroom: Sapphire Preferred and Ink Business Preferred points transfer to World of Hyatt at 4:3 (read 2026-09-28)
  2. Citi, Custom Cash card page: no longer accepting applications as of May 28, 2026; existing cardmembers not affected (read 2026-09-28)
  3. Citi ThankYou Points Transfer terms and conditions: eligible cards include Custom Cash and Double Cash; redemption rates may vary depending on the card account (read 2026-10-02)
  4. Chase Sapphire Preferred benefits page: Ultimate Rewards transfer to World of Hyatt at 4:3 (read 2026-10-01)
  5. Chase Ink Business Preferred: starting October 1, 2026 points transfer to World of Hyatt at 4:3 (read 2026-10-01)
  6. Citi ThankYou Points Transfer partner listing: Qatar 1,000 points = 1,000 Avios on Strata Elite, Strata Premier, Prestige; 700 Avios on Custom Cash, Double Cash and others (read 2026-10-02)

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