The Hilton Tulum Riviera Maya All-Inclusive Resort is a 735-room beachfront resort that opened in 2022, about eight miles north of Tulum and 60 miles south of Cancun International Airport. Hilton prices award nights dynamically, so search your own dates on Hilton's site for the points price instead of relying on a fixed number.
This review is for the points-paying traveler deciding whether to book this resort with Hilton Honors points, pay cash, or pick a different all-inclusive. The short version comes first, then the details Hilton publishes about the property.
Quick Summary
Best For: Families and couples who want a Hilton-brand all-inclusive on a quiet stretch of the coast, and who plan to spend most of the trip on the property.
Standout Benefit: It's Hilton's largest resort in the Caribbean and Latin America, with 13 restaurants, bars and lounges, eight pools and a dedicated Family Zone, all inside the all-inclusive rate.
Biggest Drawback: It sits outside Tulum town. Reaching the beach clubs, ruins and restaurants in town means a drive, so expect to pay for transport if you want to leave.
Current Offer (subject to change): Check Hilton's booking page for the dated rate or promotion that applies to your stay.
Property Overview
Hilton announced the resort's opening on May 12, 2022, and calls it Hilton's first all-inclusive property in Tulum. It has 735 rooms, and 59 of them are suites, including two-bedroom connecting options for families and groups. The resort sits on a swimmable stretch of the Caribbean coast and shares a large event center with the neighboring Conrad Tulum Riviera Maya.
The premium tier is called Enclave. Enclave guests get a preferred room location, a separate lounge, restaurant and pools, private check-in and a dedicated concierge.
Location and Getting There
Hilton lists the resort on the coast road between Cancun and Tulum, about eight miles north of Tulum and 60 miles south of Cancun International Airport. Tulum International Airport is closer, at about 41 miles by Hilton's listing, so compare both airports when you price flights.
The distance shapes the trip. If you came to the Riviera Maya for evenings in Tulum's beach zone, you'll be paying for rides. If you came for a self-contained beach week, the location works.
Dining
Hilton counts 13 restaurants, bars and lounges. Its opening release names five signature restaurants: Maxal (Mexican), La Luce (Italian trattoria), Auma (grill), Noriku (contemporary Asian) and Vela (an all-day buffet). It also lists Azulinda, a deli-style coffee shop, and Cocomar Ceviche.
Venue lists and counts change, so check Hilton's dining page for the current lineup before you plan around a specific restaurant.
Pools, Beach and Family Zone
Hilton lists eight pools and five jacuzzis, plus a swimmable beach area. Seasonal seaweed can reach Caribbean beaches, so check recent conditions before you book if the beach is the reason you're going.
The Family Zone has a kids-only splash pool, a water park playground and a two-story facility for kids and teens, with its own all-day dining option, La Churreria. A fitness center with a yoga studio and a spinning room rounds out the property.
Spa
The spa tied to the resort is Conrad Spa Tulum, which sits between this resort and Conrad Tulum. Hilton's release does not describe it as a spa run by this resort, so confirm access and pricing with Hilton before you book treatments.
How It Compares
Conrad Tulum Riviera Maya. The neighboring Hilton resort, with its own kids' club and an adults-only section, Ceiba Club, opening January 10, 2027. Our Waldorf Astoria Riviera Maya and Conrad Tulum update covers what Hilton announced for both.
Other brands on the same coast. If you're comparing points programs, our guide to the best all-inclusive resorts you can book with points lays out the options program by program.
Points and Cash
Hilton Honors prices award nights dynamically, so there's no fixed chart to quote. Search your dates on Hilton's site, note the points and the cash rate for the same room, and compare them before you decide which to spend.
One benefit is worth knowing. Hilton Honors elite members from Silver up get a fifth night free on standard-room reward stays booked entirely with points, so a five-night stay can price well. Check Hilton's terms for the current conditions.
The Hilton Honors cards earn points toward stays like this one. Our Hilton Honors Aspire card review and Hilton Honors Surpass card review cover what each card offers, and our Hilton Honors guide explains earning and redeeming.
Pros and Cons
Pros
- A brand-standard all-inclusive with a wide dining lineup and a dedicated Family Zone.
- A large property with eight pools and a swimmable beach.
- Points and cash rates you can compare for your own dates, plus the fifth-night-free benefit for eligible elites.
Cons
- The location is outside Tulum town, so day trips and dinners in town cost extra in transport.
- Seasonal seaweed can affect Caribbean beaches.
- The spa is tied to the neighboring Conrad, so confirm access and pricing.
Who Should Book This Resort
Great fit for: Hilton Honors members who want an all-inclusive redemption with a published family program. Families who will use the Family Zone. Couples who want a beach week with the option of a day trip.
Not the right pick for: Travelers who want to stay in Tulum town, near the beach clubs and ruins. Travelers who would rather use Hyatt or Marriott points. Cash-paying travelers who find better value at independent all-inclusives on the same coast.
Final Verdict
Book the Hilton Tulum Riviera Maya if you want a large, brand-standard all-inclusive and plan to stay on property. Price your dates in points and in cash on Hilton's site, and pick whichever costs you less for the same room. If Tulum town is the draw, look elsewhere.
Updated October 17, 2026: resort details.
