Marriott is testing a screen in the Marriott Bonvoy app that shows elite members their place in line for a complimentary room upgrade and how many upgrades the hotel expects to have. What we know comes from a screenshot a member shared in a Marriott Bonvoy Facebook group, which surfaced on October 11, 2026. The screen is marked as a beta, so most members won't see it yet.
The one rule printed on the screen that matters most: Nightly Upgrade Awards are handled before anyone on the complimentary list.
What the Test Screen Shows
The screen appears close to arrival and shows three things:
- An estimate of how many complimentary upgrades are available for your stay.
- Your current position in line. In the shared screenshot, the member was second in line with zero upgrades available.
- A note that Marriott will tell you one day before arrival if your complimentary upgrade is confirmed.
The small print under it reads: "Your Current Position in Line may change. Estimated Upgrades Available reflect rooms matching booked stay dates and bed type. Nightly Upgrade Awards are prioritized before Complimentary Upgrades and are not reflected above."
The screenshot doesn't say how members are ranked or which room types are in the pool, so a spot near the top could mean a high-floor room or a suite.
Nightly Upgrade Awards Go First
Nightly Upgrade Awards are upgrades you can confirm in advance to select premium rooms and suites. Under Marriott's program terms, members who reach 50 or 75 qualifying nights can pick five of them as an Annual Choice Benefit. Marriott starts checking availability for them as early as five days before arrival (three days at EDITION, The Ritz-Carlton and St. Regis) and keeps checking until around 2 p.m. hotel time the day before arrival.
The test screen puts those requests ahead of the complimentary list and says its count of available upgrades doesn't reflect them.
How This Fits the Current Upgrade Rules
Marriott's terms describe the complimentary upgrade for Platinum Elite members and above as "subject to availability upon arrival, for the entire length of stay," and it can include suites. Gold Elite members get an enhanced room upgrade, also subject to availability on arrival. The test screen's day-before confirmation is earlier than that "upon arrival" wording. Marriott's elite benefits page still describes the upgrade the same way: "For Platinum Elite members and above this includes select suites."
Marriott already processes some upgrades before arrival. We covered that system in our explainer on Marriott's automated upgrades, and our Marriott Bonvoy elite status guide walks through what each tier gets.
What You Should Do
If you have Nightly Upgrade Awards, apply them to the stay where an upgrade matters most. The screen says they go ahead of the complimentary list, and the request deadline in Marriott's terms is 2 p.m. hotel time the day before arrival.
If the screen shows up in your app, treat your position as a snapshot. The screen itself says it may change.
If you're after Platinum Elite without 50 nights, the Marriott Bonvoy Brilliant American Express Card comes with it. American Express says that status can get you room upgrades, including enhanced views or suites, when available at check-in on stays booked at a qualifying rate. For how the suite odds compare across chains, see our hotel suite upgrade comparison.
This is a beta seen by a small number of members. We'll cover it if Marriott expands it.
