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The Complete Guide to Renting a Car from Hertz at LAX Airport

Travel
July 12, 2025
The Points Party Team
person in a car getting their receipt for renting a car

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Los Angeles International Airport is one of the busiest airports in the world, and navigating your way around the sprawling metropolis of LA requires reliable transportation. Whether you're visiting for business, pleasure, or that perfect Instagram shot at Venice Beach, renting a car from Hertz at LAX offers the freedom and convenience you need to explore everything Southern California has to offer.

This comprehensive guide walks you through everything you need to know about the Hertz LAX rental process, from understanding their requirements to maximizing your rental experience. We'll cover the essentials like age restrictions, credit card requirements, and pickup procedures, plus share insider tips to make your car rental experience as smooth as possible.

Why Choose Hertz at LAX Airport

Hertz has established itself as a trusted leader in the car rental industry, and their LAX location offers several compelling advantages for travelers. The company operates one of the largest fleets in the industry, ensuring vehicle availability even during peak travel periods.

The convenience factor can't be overstated. With a dedicated rental counter at LAX and free shuttle service, you can go from plane to car keys in record time. This is particularly valuable when you're eager to start exploring LA's attractions or need to make it to that important business meeting downtown.

Hertz also offers an impressive range of vehicles, from compact economy cars perfect for navigating LA traffic to luxury SUVs ideal for a stylish road trip up the Pacific Coast Highway. Their fleet includes vehicles from major manufacturers like Ford, Chevrolet, Toyota, Nissan, and premium options from BMW, Mercedes-Benz, and Audi for those seeking an elevated driving experience.

Understanding Hertz LAX Locations and Pickup Process

Rental Counter Location

The Hertz rental desk at LAX is strategically located on Airport Boulevard, making it easily accessible from all terminal areas. Look for the prominent Airport signs directing you to the rental car center, where you'll find a dedicated Hertz counter staffed with knowledgeable representatives ready to assist with your rental needs.

The rental center operates as a consolidated facility, meaning multiple car rental companies share the same building. This setup actually works in your favor, as it's designed for efficiency and provides easy comparison shopping if you want to explore other options alongside Hertz.

Free Shuttle Service

One of Hertz's standout features at LAX is their complimentary shuttle service. The shuttle runs regularly between the airport terminals and the rental location, typically every 10-15 minutes during peak hours. This eliminates the need for additional transportation costs and gets you to your rental vehicle quickly.

The shuttles are clearly marked with Hertz branding and airport signage directs you to the designated pickup areas. During busy travel periods, allow an extra 15-20 minutes for shuttle wait times and transport to the rental facility.

Age Requirements and Young Driver Policies

Standard Age Requirements

Like most major car rental companies, Hertz requires renters to be at least 20 years old. However, drivers between 20-24 years old are subject to additional requirements and fees that are important to understand before making your reservation.

Young Driver Fee Details

If you're between 20-24 years old, Hertz imposes a young driver fee to offset the increased insurance risk statistically associated with younger drivers. This fee varies by location and rental duration, so it's essential to factor this cost into your travel budget.

The young driver fee exists because insurance data shows higher accident rates among younger drivers, leading to increased claims costs for rental companies. While this fee might seem like an inconvenience, it helps ensure rental availability for younger travelers while maintaining affordable rates across all age groups.

Ways to potentially reduce young driver fees:

  • Check for promotional offers or discount codes
  • Consider joining Hertz loyalty programs for potential fee waivers
  • Look into corporate discounts if you're traveling for business
  • Compare total costs with other rental companies, as fees can vary significantly

Credit Card Requirements and Payment Options

Primary Credit Card Needs

A credit card in the primary driver's name is typically required when renting from Hertz at LAX. The credit card serves multiple purposes: identity verification, payment processing, and security deposit authorization. Your card must have sufficient available credit to cover not only the rental charges but also any additional fees or security deposits.

The security deposit amount varies based on the vehicle category you're renting. Economy cars typically require a smaller hold, while luxury vehicles or SUVs may require deposits of several hundred to over a thousand dollars. This amount is temporarily held on your card and released after you return the vehicle in satisfactory condition.

Debit Card Considerations

While Hertz primarily prefers credit cards, some debit cards may be accepted under specific circumstances. However, using a debit card often requires additional verification steps, including credit checks and proof of return travel arrangements.

If you must use a debit card, contact Hertz directly before your travel date to confirm acceptance and understand any additional requirements. Keep in mind that debit card rentals typically involve higher security deposits and longer processing times.

Vehicle Selection and Categories

Economy and Compact Options

For budget-conscious travelers or those primarily staying within the LA metro area, economy and compact cars offer excellent value. These vehicles provide good fuel economy, easy parking in crowded areas, and lower rental rates. Popular models include the Nissan Versa, Toyota Corolla, and Chevrolet Spark.

Mid-Size and Full-Size Vehicles

If you're planning longer drives or need more passenger and luggage space, mid-size and full-size options provide additional comfort without breaking the budget. These categories typically include vehicles like the Toyota Camry, Chevrolet Malibu, and Ford Fusion, offering a good balance of space, comfort, and fuel efficiency.

SUV and Premium Options

For families, groups, or travelers with significant luggage, SUVs provide the space and versatility needed for a comfortable trip. Hertz offers everything from compact SUVs like the Nissan Rogue to full-size options like the Chevrolet Tahoe.

Premium and luxury vehicles add a touch of sophistication to your LA experience. Options may include BMW 3 Series, Mercedes C-Class, or Audi A4, perfect for making a statement at business meetings or special occasions.

Maximizing Your Hertz Rental Experience

Reservation Best Practices

Always make reservations in advance, especially during peak travel seasons or major LA events. Online reservations through the Hertz website often provide better rates and vehicle selection compared to walk-in rentals. The confirmation also guarantees your vehicle category, even if the specific model isn't available.

Consider the total cost of your rental, including taxes, fees, and optional add-ons, when comparing prices. What appears to be a great base rate can sometimes increase significantly once all charges are included.

Insurance and Protection Options

Hertz offers various insurance and protection packages, but these aren't always necessary. Check with your personal auto insurance provider and credit card company to understand what coverage you already have for rental vehicles. Many premium travel credit cards, which we cover extensively in our guide to travel credit cards, provide rental car insurance as a cardholder benefit.

Fuel Policies and Return Requirements

Understanding Hertz's fuel policy helps avoid unexpected charges. The standard policy requires you to return the vehicle with the same fuel level as when you picked it up. Take note of the fuel gauge reading during pickup and plan accordingly for return.

Pre-paid fuel options are available but typically cost more than filling up yourself at nearby gas stations. Unless you're pressed for time during return, self-service fueling usually provides better value.

Tips for a Smooth LAX Car Rental Experience

Arrival Preparation

Have all required documents ready: driver's license, credit card, and confirmation number. International travelers should ensure they have appropriate driving permits and understand US traffic laws and regulations.

Allow extra time for the entire process, especially during busy travel periods. From shuttle pickup to vehicle delivery, the process can take 30-60 minutes during peak times.

Inspection and Documentation

Thoroughly inspect your rental vehicle before leaving the lot. Document any existing damage with photos and ensure it's noted on your rental agreement. This protects you from charges for pre-existing issues upon return.

Check that all vehicle systems work properly, including lights, air conditioning, radio, and navigation systems. Familiarize yourself with the vehicle's controls before driving in LA traffic.

Alternative Options and Comparisons

While this guide focuses on Hertz, it's worth considering other rental options for comparison. Our comprehensive reviews of Fox Rent A Car and National Car Rental's Emerald Club provide insights into alternative providers.

For budget-conscious travelers, Costco Car Rentals offers significant savings for members. Additionally, online platforms like Hotwire can provide discounted rates, though with less flexibility in vehicle selection.

Loyalty Programs and Points Earning Opportunities

Hertz Loyalty Benefits

The Hertz President's Circle loyalty program offers benefits like expedited service, vehicle upgrades, and bonus points earning. While rental car loyalty programs may not offer the same value as airline or hotel programs, they can provide meaningful benefits for frequent renters.

Our guide to the best rental car points programs compares options across major rental companies to help you choose the most valuable program for your travel patterns.

Credit Card Earning Strategies

Many travel credit cards offer bonus points or cash back for rental car purchases. Cards with broad travel categories or specific rental car bonuses can help maximize your earning potential. Consider using a credit card that offers rental car insurance coverage as an additional benefit.

Some cards also provide elite status or discount codes with major rental companies, potentially saving money on your Hertz rental while earning valuable points toward future travel.

Essential Items and Packing Tips

Travel Technology

Modern rental cars come equipped with various technology features, but bringing your own accessories can enhance the experience. Our guide to Apple AirTags for travel explains how these devices can help track your rental car in large airport parking structures.

Consider bringing phone chargers, GPS devices, or mounting systems if you prefer using your own navigation apps over built-in systems.

Documentation and Backup Plans

Always carry a backup credit card when traveling, as rental car companies place temporary holds that can affect your available credit. Our article on how a backup credit card can save your trip provides detailed strategies for travel payment redundancy.

Keep digital and physical copies of important documents, including your driver's license, insurance information, and rental confirmation.

Los Angeles Driving Tips and Considerations

Traffic and Navigation

LA traffic is legendary, and timing your travels can significantly impact your experience. Rush hours typically run from 7-10 AM and 4-7 PM, with Friday afternoons being particularly challenging. Plan extra time for your journeys and consider alternative routes using real-time traffic apps.

Popular destinations like Hollywood, Beverly Hills, and Santa Monica have unique parking challenges and traffic patterns. Research your destinations in advance and consider public transportation for some areas while keeping your rental car for longer excursions.

Parking and Costs

Parking costs vary dramatically across LA, from free street parking in some residential areas to premium rates in tourist districts. Downtown LA and beach areas typically have the highest parking fees, while suburban locations often offer more affordable or complimentary parking.

Valet parking is common at hotels and restaurants, with costs ranging from $10-40 depending on the location's prestige. Factor these costs into your travel budget when planning activities.

Return Process and Final Tips

Return Location and Timing

Plan to return your Hertz rental with adequate time before your flight departure. During busy periods, the return process and shuttle back to the airport can take longer than expected. Most rental companies recommend returning vehicles at least 2 hours before domestic flights and 3 hours before international departures.

The return process involves a final vehicle inspection, processing of charges, and receipt generation. Keep all rental documentation until the final charges appear correctly on your credit card statement.

Post-Rental Considerations

Monitor your credit card statements for proper charge processing and security deposit release. Most deposits are released within 3-7 business days, though some banks may take longer to make funds available.

If you have any issues with charges or service, address them promptly with Hertz customer service while the details are fresh and documentation is readily available.

Making the Most of Your LA Adventure

Renting a car from Hertz at LAX provides the foundation for an incredible Los Angeles experience. From the beaches of Malibu to the attractions of Disneyland, having reliable transportation opens up endless possibilities for exploration and adventure.

The key to a successful rental experience lies in preparation, understanding the requirements and costs involved, and choosing the right vehicle for your specific needs. By following the guidelines and tips outlined in this comprehensive guide, you'll be well-equipped to navigate the Hertz LAX rental process with confidence and ease.

Whether you're planning a quick business trip or an extended California vacation, the freedom and flexibility that comes with having your own vehicle will enhance your travel experience and create opportunities for spontaneous discoveries throughout the City of Angels.

Remember to check out our other travel guides, including our ultimate guide to packing food for air travel and Priority Pass lounge access guide, to make your entire travel experience as smooth and rewarding as possible.

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