Key Points
- Visa and Mastercard will pay $199.5 million to settle a lawsuit with merchants over rejected transaction liability.
- The settlement resolves nine years of litigation but includes no admission of wrongdoing by the card networks.
- Consumers shouldn't see direct changes to their rewards programs or card acceptance from this settlement.
Introduction
Visa and Mastercard recently agreed to pay $199.5 million to settle a long-running lawsuit with merchants who claimed the payment networks illegally shifted liability for rejected credit card transactions onto retailers. While this settlement makes headlines in the payments industry, the good news for points and miles enthusiasts is that this behind-the-scenes dispute shouldn't affect your rewards earning or how you use your credit cards. Here's what happened and why it matters for the broader credit card ecosystem.
What the Lawsuit Was About
A group of Florida retailers, including B & R Supermarket and Grove Liquors, sued Visa, Mastercard, American Express, and Discover in 2016. The merchants alleged that these payment networks conspired to burden them with billions of dollars in liability for fraudulent, faulty, and rejected consumer credit card transactions without providing any recourse or appeal process.
The retailers argued this violated antitrust laws. When a transaction is declined or disputed, merchants claimed they were left holding the bag for associated costs and chargebacks, even when the rejection stemmed from issues on the network or issuing bank side rather than merchant error.
After nine years of litigation, including completed fact discovery, expert testimony, and summary judgment proceedings, Visa and Mastercard agreed to the $199.5 million settlement. Both networks denied all claims but stated they wanted to avoid the ongoing costs and distractions of protracted litigation. American Express and Discover had previously settled for $32.2 million, bringing the total resolution to $231.7 million.
How Payment Networks Actually Work
To understand this settlement's context, it helps to know how credit card transactions flow. When you swipe your Chase Sapphire Preferred or Citi Premier at a store, multiple parties are involved: you (the cardholder), the merchant, your card-issuing bank, and the payment network (Visa or Mastercard).
The payment network acts as the middleman, routing transaction information between the merchant's bank and your card issuer. When something goes wrong with a transaction, determining who bears responsibility for associated costs becomes complicated. This lawsuit centered on how those costs were allocated when transactions were rejected or disputed.
Understanding how credit cards work helps clarify why these behind-the-scenes payment processing issues rarely impact consumers directly. The infrastructure that makes your rewards cards function involves layers of agreements between banks, networks, and merchants that operate independently of your personal card experience.
Why This Doesn't Affect Your Rewards
If you're wondering whether this settlement will impact your ability to earn points or change which cards merchants accept, the answer is almost certainly no. The settlement resolves a narrow dispute about transaction liability between merchants and payment networks. It doesn't change the fundamental economics of rewards programs or alter network acceptance agreements.
Your Chase cards, Citi credit cards, and other Visa or Mastercard products will continue functioning exactly as they did before. The payment networks continue operating the same infrastructure, banks still issue rewards cards with the same benefits, and merchants still accept the same cards they accepted yesterday.
The settlement is large in absolute terms but relatively small compared to the networks' overall revenue. Visa and Mastercard process trillions of dollars in transactions annually, making a $199.5 million settlement a minor cost of doing business that won't trigger changes to consumer-facing products.
What This Says About Payment Network Competition
This lawsuit does highlight ongoing tensions in the credit card ecosystem. Merchants have long complained about interchange fees, processing costs, and terms they view as unfavorable. Meanwhile, card networks and banks argue these fees fund the rewards programs consumers love and the infrastructure that makes instant, secure payments possible.
Similar disputes have led to other settlements and regulatory changes over the years. The Durbin Amendment capped debit card interchange fees in 2011, and merchants have pushed for similar caps on credit card fees. While those broader debates continue, this particular settlement focuses specifically on rejected transaction liability rather than the fee structures that directly impact rewards programs.
For business credit card holders, these industry dynamics matter because businesses often experience these payment processing issues firsthand. Small businesses that accept cards deal with chargebacks, disputed transactions, and the costs of payment processing as regular business expenses. This settlement may provide some relief to merchants who felt they bore unfair liability for network-level transaction issues.
The Bigger Picture for Credit Card Users
As someone who maximizes credit card rewards, you benefit from the competition and infrastructure these payment networks provide. Visa and Mastercard's ubiquitous acceptance means you can use your favorite rewards cards virtually anywhere. The reliability of their systems means transactions process smoothly, and when problems occur, you have strong consumer protections through your card issuer.
This settlement won't change those fundamentals. Your Citi Strata Premier will still earn ThankYou Points on travel and dining. Your Capital One Venture X will still provide travel credits and lounge access. Merchants will still accept your cards.
If anything, settlements like this demonstrate that the payment network ecosystem remains under scrutiny and that merchants, networks, and regulators continue negotiating the terms of this complex system. For consumers focused on maximizing value, that means staying informed about how the industry works while focusing on the strategies that actually impact your wallet: earning bonuses, using the right cards in the right categories, and redeeming points strategically.
What to Watch Instead
Rather than worrying about merchant litigation settlements, points and miles enthusiasts should pay attention to factors that directly affect earning and redeeming: welcome bonus offers, category multipliers, transfer partner devaluations, and award availability. Those are the variables that actually impact your ability to book that business class flight or luxury hotel stay.
Keep maximizing your spend on cards that offer the best return for your purchases. Continue monitoring your favorite transfer partners for sweet spots. Stay on top of limited-time promotions. And remember that the credit card industry's behind-the-scenes legal and regulatory issues rarely change the day-to-day value proposition of rewards cards for responsible users.
Conclusion
The Visa and Mastercard settlement with merchants over rejected transaction liability closes a chapter on a nine-year legal dispute, but it doesn't signal any changes for credit card rewards programs or how you use your cards. This was a business-to-business dispute about transaction processing costs, not a consumer-facing issue. Your strategy for earning and redeeming points remains exactly the same. Focus on what you can control: earning bonuses on new cards, optimizing your category spend, and booking those award flights and hotel stays that make the miles and points game worth playing.
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